Privacy Policy

1. Introduction

Welcome to SimpliEd (“we,” “us,” “our”). We provide a school management and learning platform for students, teachers, parents, and administrators. Your privacy matters—this policy explains what we collect, how we use it, and your rights.

2. Information We Collect

• Account & Identifiers: Email address, User ID for authentication and account management.
• User Content: Photos & videos you upload (assignments, profile pictures, circulars).
• Usage Data:
  • App interactions (screen opens, taps, clicks) via Mixpanel and Firebase Analytics.
• Diagnostics & Performance:
  • Crash logs via Firebase Crashlytics.
  • Error & performance monitoring via Sentry.

3. How We Use Your Data

• Core Functionality: Authenticate users, deliver content, enable uploads/downloads, send notifications, and secure sessions.
• Analytics:
  • Mixpanel and Firebase Analytics to understand usage patterns and improve features.
• Diagnostics & Monitoring:
  • Firebase Crashlytics and Sentry to detect, diagnose, and fix crashes or performance issues.

4. What We Don’t Collect

We do not collect precise location, contacts, health/fitness data, payment info, or advertising identifiers.

5. Sharing & Third Parties

We never sell your data. We share only with these trusted providers under contracts that prohibit any other use:

• Mixpanel Analytics – usage analytics
• Firebase Analytics – event tracking
• Firebase Crashlytics – crash reporting
• Sentry – error & performance monitoring

6. Data Retention

We retain your account and content data as long as your account exists. Crash & performance logs are removed automatically after 30 days.

7. Security

We use HTTPS/TLS in transit and encryption at rest to protect your information. Access is limited to authorized personnel and providers.

8. Your Rights

You may request access, correction, or deletion of your data. Contact us at [email protected].

9. Children’s Privacy

Accounts are provisioned by schools; we do not market directly to children under 13. Parental consent is managed by each institution.

10. Changes to This Policy

We may update this policy—changes will be posted here with a revised date.